This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Resilience Chiropractic, 1040 Davis St. Ste 201, San Leandro, CA 94577.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: CA, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Resilience Chiropractic, accessible from here.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies by PrivacyPolicies Generator.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to ā and maintained on ā computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service Providers to provide better improvement of our Service.
Google Places
Google Places is a service that returns information about places using HTTP requests. It is operated by Google
Google Places service may collect information from You and from Your Device for security purposes.
The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By visiting this page on our website here.
By mail: 1040 Davis St. Ste 201, San Leandro, CA 94577
Waiting to see how it goes and how it helps me. š Otherwise friendly staff, doctor and clean and modern environment.
I been going to Resilience Chiropractic good amount of years now. It's great Chiropractor. Try it and give sometimes to see the results. You're body will be appreciate it.
Dr. Ernest and the staff are always accommodating and friendly. Appreciate their work and makes it easy to make appointments that fit my schedule.
Iāve been seeing Dr Luong for over 15 years.<br>The front desk staff are fantastic and helpful.<br>They accept many insurances.<br>Dr Luong has been helping me after all these years. Everyone and anyone who needs help with their back, or get adjustments, pinch nerves. You should go see him.<br>Dr Luong is there too help's you!<br>I can actually walk again! āNo kiddingā There are many time before, I was unable to get up or go upstairs, but whenās I see Dr Luong for my visits, it amazing feeling!<br>Trust me his really great chiropractor!<br>Thank You, So Much Dr. Luong!<br>Your Patient, Veronica
Yesterday, my son and I had a great first visit to Resilience Chiropractic. The office was welcoming and professional, and Dr. Ernest was especially thoughtful and attentive. He took the time to explain everything clearly and made us feel comfortable throughout. Weāre looking forward to coming back!
Been coming here a few years. Great office great atmosphere and great adjustments. Thank you for helping us that need it.
The best my back has felt in years very professional and a great staff.
Visit was quick and thorough! Extremely efficient and effective! Ernest was able to identify the issue and fix my complications! Will see Dr Luong again!
Dr Ernest Luong is an exceptional chiropractor and individual. He cares for your needs, is extremely understanding and patient, and wants to help you get back to where you were before and even more. 6 Stars if possible
Always a fantastic experience visiting Resilience Chiropractic. Doc Luong and staff always great!
This place is very airy and clean; the doctor is very dedicated and highly skilled.
Dr. Luong is a miracle worker!<br>I donāt know exact how he does it, but I know that he makes the pain go away. Iāve always been very leery about Chiropractic procedures, especially neck, cracking, but Dr. Luong does it in such a gentle and confident way, that I feel at ease and relaxed,, and the bottom line is when I walk out of his office I always feel better. His office is clean and comfortable, and his prices are quite reasonable.I have recommended him to several of my friends and family, and will continue to do so.
Such a knowledgeable, efficient and attentive chiropractor and staff. Iāve been treated with kindness and respect every time Iāve visited over the past several years, and left with feeling much better. 10/10 would recommend
Love coming in for my regular tune ups! . Thanks Dr Ernest!
I went to bed last night feeling better. My back pain had eased. I love the massage table and the decompression tables. I will be back next week for decompression.
FranƧais venu pour travailler et pas de chance, je me fais mal au dos. Perdu, je prend rendez-vous le matin pour l'aprĆØs-midi, incroyable. L'accueil est super et le mĆ©decin est d'un professionnalisme a tout Ć©preuve, il m'a sauvĆ© š . Merci beaucoup.
Caring. Paying attention to patients personal situation. Not " pushy". Explaining well.
This is my first Chiropractor spot. I been going there since it first open. It help my body through alot pain. The work I do, it came with alot pain. Resilience Chiropractor is the place to recovery and tune upš.
I was in a car accident and have never been to a chiropractor. I realized I needed it bad. Saying I was terrified is an understatement. The staff and Chiropractor were amazing. Made me feel comfortable and eased my anxiety. Another chiropractor i spoke to on the phone creeped me out. 10/10 definitely recommend!!!!
Very satisfied with professional treatment. Friendly staff. A must recommended clinic!
A nice and experienced chiropractor Dr., with the treatment.definitely I would like to recommend anyone.
Felt very comfortable nice ambiance. I needed a chiropractor on short notice and they were able to help me immediately.
Great experience. Extremely professional & knowledgeable. Would recommend to family & friends!
Muy buena atención lo recomiendo y muy buen trato
Dr. Earnest and his staff provide excellent care. I'm a long-standing consumer of chiropractic treatment and greatly appreciate Dr. Earnest's skills -- both chiropractic and listening. My pain levels are down substantially, and my functionality is way up. I particularly appreciate that Dr. Earnest does not push pre-payment plans.
Dr. Ernest is an excellent chiropractorāprofessional caring, and very effective. I felt real relief after just a few visits. I always recommend him to my friends and families.
Great chiropractor, amazing service and friendly staffs. I send a lot of my friends and families here.
It was very professional and exactly what I needed. I havenāt been to a chiropractor in a while and i was very impressed with how cheerful the staff was and how attentive the Dr. was before, during and after the session. My wife was the one who went here first and I followed her lead after a few weeks. Iām glad I did. I will recommend this establishment to anyone in need of this service.
always such a good adjustment for my back. thank you so much
I've been dealing with a lower back pain for years, and it's been a constant struggle with certain movements. After a few visits here, I can already feel a noticeable difference. Movements that used to be painful are a more manageable, which has been a huge relief.<br>The staff at the office are very friendly and welcoming, which makes each visit a positive experience. The doctor is knowledgeable and takes time to understand what's going on and explain the treatment approach clearly.<br>Overall, I'm really encouraged by the progress of getting a chiropractic adjustment and would definitely recommend this place to anyone dealing with ongoing back pain.
Ernest is an absolute gem. He's kind, attentive, and careful, and I don't trust anyone else with my spine. I needed a good chiropractor after several injuries and after being harmed by other chiropractors. Ernest is great because he listens, will respect your wishes, and adjusts in a manner that is easy on the body. I have seen him regularly for 2 years at least. He also has great suggestions on muscle balancing that you can use in your exercise program. He's been an immense help to me in my recovery.
THE CHIROPRACTOR ABD HIS ASSISTANT ARE VERY NICE AND MAKE YOU FEEL COMFORTABLE.I WAS IN SO MUCH PAIN FOR MONTHS DUE TO A CAR ACCIDENT.WHEN I LEFT THERE I FELT SO RELIEVED FROM JUST ONE SESSION.EXCELLENT CHIROPRACTER
Everyone in the office are very pleasant and professional. I like the experience that I have received. They are always ready and on time for you. Very nice people...
We had such a wonderful experience at Resilience Chiropractic with Dr. Luong. I honestly canāt say enough good things about him and his team.<br><br>We brought our 17-month-old daughter in because she had a very sore arm and we were worried it might be broken. We are visiting from another country and donāt have insurance here, so we were quite anxious about what to do. The reception staff were unbelievably kind and helpful and managed to squeeze us in the same day, which meant so much to us.<br><br>Dr. Luong was incredibly patient and thorough with our daughter. He took the time to really figure out what was going on with her arm and even did an X-ray to rule out fractures and breaks and to make sure everything was okay. He was so gentle, calm, and kind with her, which immediately put us at ease as parents.<br><br>I also ended up getting an adjustment myself, and I felt immediate relief in my hips and back afterwards. Itās clear that Dr. Luong genuinely cares about his patients and the quality of care he provides.<br><br>This is easily one of the best chiropractic experiences Iāve had in a long time. If youāre looking for a chiropractor in the San Leandro area (or in The Bay Area in general) who is knowledgeable, compassionate, and truly dedicated to his patients, I highly recommend Dr. Luong and Resilience Chiropractic.
Dr Luong is fantastic! he takes time to explain everything and is never rushed. Super friendly and caring staff. Highly recommend it!!
Loved going to Resilience Chiro, Doc always takes good care of his patients. Always a friendliest smile every time we come into their office. Staff is always excellent and the healing is real. Always love coming in for adjustments.
I found Dr. Ernest through a referral from another chiropractor and he has helped me tremendously with my shoulder and lower back issues! From the moment I walk through the door I feel welcomed, cared for and treated well. I highly recommend Dr. Ernest.
Always great š and feel much better. When I go to Resilience Chiropractor, his the best Chiropractor. Go check him out u will feel much better if u have a back pain,shoulder,lower. Highly recommended š š š
Dr. Ernest Luong has been very patient and thorough with his explanations! Everyone and the entire staff was very welcoming and friendly! This is the chiropractic center that I would highly recommend! I already even started talking about my experience with my friends and family after!
Resilience chiropractor itās a great chiropractic center, great customer service from Moesha in the front desk, she is always smiling and make people feel welcome, the chiropractor Dr. Ernest Loung is a great doctor, he has help me to improved my quality of life, thanks to his care, my stiffness and numbness had improved in a 90 %, the pain in my legs and my back had almost completely disappeared, Iāll recommend this business to my family and friends, because they have very good equipment like the decompression machine that helps to gently stretch the spine creating negative pressure<br>That retracts bulging/ herniated discs and reduce nerve pressure. Overall this place itās a hidden gem in San Leandro CA.
Went to the office for the first time to make an appointment and Dr. Luong made time for me that day. Friendly, relaxed environment. Clean and efficient operation. Walked out feeling younger. Will visit regularly going forward.
I usually go in for chiropractic care once or twice a year as a form of maintenance, and Resilience Chiropractic has consistently been a great experience. The environment is calm and professional, and the team takes the time to understand how your body is moving and functioning rather than rushing you through an appointment.<br><br>Each visit feels intentional and focused on helping me feel more aligned and mobile afterward. I appreciate that the approach is centered on long-term wellness and functionality, not just quick fixes. Itās the kind of place I trust when my body needs a reset and some thoughtful care.<br><br>Would definitely recommend to anyone looking for supportive, well-rounded chiropractic care in a comfortable setting.
I want to state that the office is very clean & the front desk MA is very respectful and sweet . The doctor is the best . I pulled muscle he made sure he explain my treatment and steps on how heal while coming to treatments and adjust me now I can walk without limping .
I have been a patient of Dr. Earnest since before he created Resilience Chiropractic.<br>I have been going to chiropractors since the late 1990's and he is the best!<br>He is knowledgeable and has the skills to help you.<br>Trust me, I am a big guy with multiple issues and he keeps me pain free and flexible.<br>I cannot recommend him enough.<br>He is by far the best.<br>Give him a try. You will be impressed!
Amazing! Been seeing Dr. Earnest for about 4 years now and I cannot be more grateful for a chiro that actually cares!
Awesome first visit ⦠welcoming / friendly and competent Staff<br>Dr. Luong heard me ,felt me and treated me in our first meeting and I had super positive results .. when I needed it the most . He has become my Chiropractor going forward!
Resilience Chiropractic has amazing service, the clerks are extremely friendly and helpful. Dr. Ernest is AMAZING, very attentive to problem areas. Makes you very comfortable during every appointment. The office is very accommodating to customers needs and availability. Overall I recommend Resilience Chiropractic to anyone looking for an amazing doctor and great customer service.